Whole-system duct and dryer vent check with before-and-after photos - you see exactly what came out of your vents
That "$99 whole-house special" is a bait ad - the real number appears once they are in your hallway, or the "clean" is a shop-vac at the register. We photograph the inside of your ducts before and after instead.
Before
After
Before
After
Before
AfterThe CleanRun Air Duct Cleaning Plano Guarantee
We stand behind every duct run we clean in Plano because we’ve photographed the inside of every one since 2013. That documented photo record, delivered to you before we leave, is your proof of what was actually done. Our 365-Day Done Right Promise means if the work isn’t right, we make it right - backed in writing on every job, not buried in fine print. Tomas Reyes, Owner, has held this standard since CleanRun’s first job, and we don’t keep 52,000+ homes worth of photo records by accident.
What’s Covered
- Workmanship on every duct run. If a register isn’t reseated properly, a plenum cover leaks after service, or negative-pressure extraction left debris behind, we return and correct it under Haven Standard Clause 1 - written price, written scope, written result.
- Parts and equipment handling. We use Rotobrush, Nikro, and Abatement Technologies equipment on your system, and if our tools cause damage to accessible ductwork during normal service, that’s our responsibility to repair or replace.
- Cleanup after the job. Our crews lay protection, work contained, and leave your Plano home as clean as we found it - if we don’t, call (469) 452-7766 and we’ll send someone back.
- On-time arrival with named technicians. Haven Standard Clause 3: Verified Crews means your technician is background-checked, uniformed, and identified by name before arrival - if the wrong person shows up, don’t let them in, and we’ll fix it immediately.
- Honest, upfront pricing with no exceptions. The price you sign before work starts is the price you pay - no per-vent add-ons, no “discovered problems” after the panel is off. This is Haven Standard Clause 1, and it applies to every home in Plano we serve.
Our Satisfaction Promise
If you’re not satisfied with the work, we don’t debate it - we make it right. The 365-Day Done Right Promise is a written guarantee on every job, not a policy subject to manager approval. Here’s how it works: you call (469) 452-7766, describe what didn’t meet the written scope we agreed to, and we schedule a return visit. We review your documented photo record against our field notes, identify where the work fell short, and correct it. No re-inspection fees, no “we’ll get back to you in 3-5 business days.” Tomas Reyes has handled these directly since 2013, and the process hasn’t changed because it doesn’t need to. The photo record protects both of us - you can see what was promised, and we can see what was delivered. If there’s a gap, we close it.
BeforeAfterLicensed & Insured Backing
Licensing and insurance aren’t marketing decorations - they’re the mechanism that makes our guarantees enforceable. CleanRun Air Duct Cleaning Plano operates as a state-licensed, insured and bonded contractor, which means if something goes genuinely wrong, there’s a regulatory framework and financial backing behind our promises. Tomas Reyes publishes our credentials openly because “trust us” without proof is, in his words, the ductwork equivalent of painting over rust. Our license number is available on request, not buried in a footer where you’d never find it when you actually need it. The H.A.V.E.N. Standard requires this transparency - Haven Standard Clause 2: Documented Accountability means every job has a paper trail, and every customer knows who to call if the trail breaks. In Plano’s competitive market, we’ve seen operators come and go; licensing and insurance are how you tell who’s still going to answer the phone next year.
How Our Guarantee Compares to Typical Plano Duct Cleaning
Most Plano homeowners have seen the coupon offers: $79 whole-house specials that become $400 invoices once the truck is in the driveway. Those operators rarely offer a written guarantee beyond “satisfaction guaranteed” with no defined process. Our approach is different. We put the 365-Day Done Right Promise in writing before work starts, alongside your fixed price and your documented photo record. If a competitor’s quote seems too low to include real guarantees, bring it to us - Haven Standard Clause 4: Free Second Opinion means we’ll put our written number next to theirs, no charge, so you can compare what you’re actually buying.
What’s Not Covered (And Why We’re Upfront About It)
We don’t guarantee manufacturer equipment we didn’t install - if your HVAC system’s internal components fail after our duct cleaning, that’s between you and your equipment warranty. We don’t guarantee against future contamination; Plano’s pollen seasons, construction dust, and pet dander will eventually re-enter any duct system. What we do guarantee is that the work we performed matched the written scope, that the photo record proves it, and that we’ll correct any deviation within 365 days. No hedging, no “normal wear and tear” exclusions applied to our own labor.
Your Documentation Package: What You Receive
Every CleanRun job in Plano concludes with three concrete deliverables: the written price agreement you signed before work began, the written scope describing each duct run serviced, and the documented photo record showing before-and-after images from inside your system. These aren’t vague “job summaries” - they’re your evidence if questions arise later. Store them with your home records; they’re dated, job-numbered, and referenced to your technician by name. This documentation practice, maintained since 2013, is why we can honor the 365-Day Done Right Promise without hesitation - we already know what was done.
Frequently Asked Questions
Call (469) 452-7766, reference your job number, and describe what doesn’t match the written scope. We’ll pull your photo record and schedule correction within our standard service window - no additional charge for the return visit. The promise is in writing on every invoice; you don’t need to find original paperwork to activate it.
We retain job records, including photo documentation, for the duration of the guarantee period. Call us with your address and service date, and we’ll reissue your documentation. This is part of Haven Standard Clause 2: Documented Accountability - we keep the backup so you’re not dependent on your filing system.
Our guarantee covers our workmanship and the proper operation of equipment we use during service. Pre-existing HVAC mechanical issues, manufacturer defects in your furnace or air handler, or problems arising from equipment age aren’t covered by our duct cleaning guarantee - though we’ll note any visible concerns in your photo record and written scope so you have documentation for your HVAC contractor or warranty claim.
Because “lifetime” guarantees from duct cleaning operators who’ve been in business two years are worth the paper they’re printed on. We’ve served Plano since 2013, and we put a specific, enforceable promise in writing - 365 days, backed by documented evidence, from a licensed and insured operator you can verify. Call (469) 452-7766 if you’d like to discuss what our guarantee actually covers versus what competitors imply.
Bring any competitor’s written estimate for duct cleaning, dryer vent service, or duct repair in Plano, and we’ll prepare our own written scope and price at no charge - no obligation to book, no hidden consultation fee. Haven Standard Clause 4 requires this transparency; we believe informed comparison strengthens our business, not weakens it. Call (469) 452-7766 to schedule.
Written by Tomas Reyes, Owner at CleanRun Air Duct Cleaning Plano, serving Plano since 2013.